How Big Things Get Done cover

How Big Things Get Done

by Bent Flyvbjerg and Dan Gardner

How Big Things Get Done reveals the secrets to successful large-scale projects, from home renovations to space exploration. Through real-life stories, it provides strategies to navigate challenges, avoid common pitfalls, and achieve your project goals with confidence.

The Iron Law of Big Projects

Why do big projects so often go wrong? Bent Flyvbjerg’s research—spanning more than 16,000 projects—reveals a sobering truth he calls the Iron Law of Megaprojects: most large projects are over budget, behind schedule, and underdelivering on benefits. Only 8.5% meet cost and time targets, and a mere 0.5% hit cost, time, and benefit goals simultaneously. In short, failure is not an accident but a statistical pattern.

Fat Tails and the Window of Doom

Most people picture project risk using a reassuring bell curve, but Flyvbjerg’s data show that project outcomes follow fat-tailed distributions—extreme events are frequent, and the tails dominate the averages. Catastrophic cases like the James Webb Space Telescope (450% cost overrun) or Scotland’s Parliament Building (978%) aren’t exceptions; they are typical of fat-tailed domains like large IT, infrastructure, or defense programs. The longer a project drags, the more likely it is to be hit by external disruption—political shifts, pandemics, or literal "black swans." Flyvbjerg calls this the window of doom: every extra month widens the opening for chaos to enter.

Planning Against the Odds

To escape the Iron Law, you must first acknowledge that most projects aren’t safe bets. Forecasts need to anticipate fat tails rather than assume thin ones. Historical precedents—Colorado’s Big Dig, California’s High-Speed Rail, and countless IT systems—illustrate institutional blindness to tail risk. But projects like the Empire State Building or Nepal’s earthquake-resistant schools show success is possible through disciplined planning and modular design. These outliers prove that excellence requires experience and systematic preparation.

From Vision to Discipline

Big projects start with dreams—high-speed transport, dazzling architecture, economic transformation—but Flyvbjerg insists that vision untempered by realism is dangerous. Good strategy transforms ambition into data-informed design using methods like reference-class forecasting and modular repetition. Rather than build one colossal bespoke system, Flyvbjerg encourages us to think in repeatable units—our Lego bricks—that scale safely and predictably. (Note: this echoes Taleb’s argument in Antifragile that small iterations beat grand gambles.)

The book’s central journey is one from delusion to design. Flyvbjerg invites you to face uncomfortable evidence: megaprojects fail because humans think too optimistically, commit too soon, and plan too little. But by acknowledging fat-tailed risk, cultivating experience, and adopting proven heuristics, you can build reliably—even at world-changing scales.


Think Slow, Act Fast

In Flyvbjerg’s analysis, speed is vital—but only after slow, deliberate thinking. His core heuristic, “think slow, act fast,” captures the essence of effective project strategy. Most teams rush into execution, assuming visible progress equals success. In reality, premature action usually produces chaos, rework, and skyrocketing costs.

Two Phases: Planning and Delivery

Divide your project into two distinct stages. In the planning phase you iterate, simulate, and resolve uncertainty while risks are cheap and manageable. In delivery you spend capital and expose yourself to tail events. The key: linger in planning until the design is proven, then execute swiftly to close the window of doom.

Examples That Bring It to Life

Pixar epitomizes thinking slow and acting fast. Its teams produce crude prototypes and story reels to detect flaws early, iterating until the plan is robust. Only then do they launch costly production—which runs like clockwork. The Empire State Building followed this principle, pre-counting every beam and rivet, enabling astonishingly rapid construction under budget. By contrast, the Sydney Opera House started building before engineers solved key structural problems, leading to a 1,400% budget explosion and designer Jørn Utzon’s resignation.

What “Fast” Actually Means

Acting fast doesn't mean recklessness. It means compressing execution time after you know what you’re doing. Pixar’s speed is choreographed precision. Hoover Dam’s construction was rapid because Frank Crowe had rehearsed every logistical step. Rushing before the learning phase is complete simply expands the risk window and invites disaster.

The lesson: invest generously in discovery while cheap, then treat implementation as a sprint. Thinking slow and acting fast aligns human cognition with real-world risk—slow judgments offset bias; fast execution closes exposure to volatility. This is the rhythm of projects that finish early, not endlessly delayed cautionary tales.


The Commitment Trap

Flyvbjerg warns of a common cognitive and political trap—the commitment fallacy. Leaders under pressure to show momentum commit prematurely, locking themselves into poor designs long before the data justify them. Once committed, institutions escalate investment rather than reconsider, creating what Flyvbjerg calls lock-in.

How It Happens

Brigadier General Brehon Somervell’s one-week directive to design the Pentagon in 1941 illustrates the trap. His demand for speed narrowed choices, producing a misshapen pentagon on a flawed site. Early commitment foreclosed exploration of better options. Political pressure and sunk costs often make reversal impossible, leading to misallocated billions and institutional embarrassment.

Psychology and Politics

Three forces drive lock-in: System One bias (the urge for quick answers), political incentives to show progress, and strategic misrepresentation—intentional underestimation of costs to secure approval. As Willie Brown cynically put it, early budgets are mere “down payments.” Once funds flow, it’s easier to spend more than to stop.

Escaping Lock-In

The antidote is procedural and cultural. Embed open-mindedness and dissent early. Delay irreversible decisions until the data validate your plan. Require independent review and external benchmarking. When reality changes, reframe instead of doubling down. Rational persistence must replace stubborn escalation. (Note: Kahneman’s Thinking, Fast and Slow provides the psychological lens; Flyvbjerg adds institutional remedies.)

Projects like Montreal’s Olympics or California’s High-Speed Rail show how sunk costs and pride perpetuate failure. Flyvbjerg’s message: treat commitment as precious capital—spend it only when the plan is proven. Patience before commitment is the cheapest insurance you’ll ever buy.


Forecast from the Outside

To counter bias and political distortion, Flyvbjerg introduces a central method: reference-class forecasting (RCF). Instead of believing your project is special, you compare it to historical outcomes from similar projects and anchor estimates to real data. This switch from the inside view to the outside view dramatically improves forecast accuracy.

Inside vs. Outside View

The inside view treats the current project as unique—imagining best-case scenarios and ignoring unknowns. The outside view uses empirical evidence. For example, author Robert Caro once assumed his biography would take one year; his reference class of similar books averaged seven. By changing the frame, you move from hopeful conjecture to probabilistic realism.

How to Apply RCF

Identify a class of comparable completed projects. Gather base rate data on cost, duration, and outcomes. Use that distribution as your anchor and adjust cautiously for differences. Governments like the UK now mandate RCF for transport and public works. In Hong Kong, Flyvbjerg’s team used RCF to rescue the high-speed rail project (XRL) from unrealistic schedules by comparing it to global tunneling data and revising contingencies based on real benchmarks.

Caveats and Confidence Levels

Many project classes are fat-tailed, so means can deceive. Analyze the distribution shape first. Decide your confidence level—80% for stand-alone projects, lower if risk is diversified across a portfolio. Record adjustments transparently to prevent bias creeping back. When data are scarce, even a simple reference to one credible analogue can expose unrealistic assumptions.

Adopting RCF shifts decisions from storytelling to evidence. It doesn’t remove uncertainty, but it disciplines it. If your intuition clashes with historical outcomes, side with history—it’s almost always right.


Experience and Experiri

Flyvbjerg argues that reliable delivery depends not on genius but experience. He revives the Latin verb experiri—to try, test, and learn—to describe planning as experimentation. Successful teams accumulate both tacit personal knowledge and “frozen experience” embedded in proven technologies and designs.

Tacit Knowledge and Phronesis

Experience teaches what manuals cannot. Philosopher Michael Polanyi said, “We know more than we can tell.” Veteran builders develop phronesis—practical wisdom—the ability to sense when an intuitive concern signals a real problem. Frank Crowe’s team at Hoover Dam and Frank Gehry’s digital architects share this trait, balancing creativity and realism through years of lived learning.

Gehry vs. Utzon

Jørn Utzon, brilliant but inexperienced, started Sydney’s Opera House at 38 and plunged into technical chaos that ruined his career. Gehry, by contrast, approached Bilbao decades later with extensive practice and used CATIA digital modeling to verify constructability. Experience turned radical design into deliverable reality.

Frozen Experience and Iteration

Technology is crystallized learning. Tested tunnel-boring machines or standardized turbine modules embody thousands of trials. Custom one-offs, like Seattle’s SR99 megaborer, embody ignorance and risk. Always prefer experienced tech and repeatable systems over “first-of-a-kind” complexity unless you can afford vast testing.

In creative industries, Pixar and Gehry model experiri: prototype fast, test constantly, and only scale once the model works. Each iteration converts uncertainty into knowledge. Experience isn’t just past success—it’s the discipline of continuous learning before you risk big money.


Build Big from Small

Instead of building one huge, complex, unique object, Flyvbjerg urges you to find your Lego. Modularity turns uncertainty into learning by repeating small, proven units. Repetition makes projects faster, cheaper, and safer—because experience grows exponentially.

The Power of the Lego

A Lego can be a classroom (Nepal), a turbine (Denmark), a server, or a CubeSat. Each small unit is manufacturable, testable, and repeatable. When the module succeeds, you scale by multiplication—not by extending a single brittle critical path. Repetition creates learning; factories ensure quality; parallelism accelerates output.

Examples of Modular Success

Nepal’s Basic Education Project built earthquake-safe schools by repeating one tested design, finishing early and under budget. Heathrow Terminal 5 standardized design-for-assembly components to minimize delay. The shipping container revolutionized global trade by being identical across uses. Even hospitals in Wuhan (2020) were assembled modularly from prefabricated units in days—a masterclass in factory speed.

Applying Modularity

Identify a repeatable unit. Test and refine it. Move as much work as possible to controlled environments. Scale by replication. This approach not only compresses time—it converts tail risk into predictable performance. The mathematics of learning curves mean errors shrink with repetition, transforming fat tails into thin ones.

Flyvbjerg’s bottom line: when you build big from small, risk becomes manageable, delivery becomes industrial, and project success rates shift dramatically upward. Every repetition is another step away from the Iron Law.


Teams That Build as One

No plan survives contact with reality unless the people executing it act as one organism. Flyvbjerg’s concept of the single determined team shows that cohesion, purpose, and aligned incentives make the difference between chaos and coordination in complex delivery.

Heathrow Terminal 5’s Model

BAA’s Terminal 5 faced an immovable opening date and intricate interfaces. It succeeded by aligning contractors under shared identity and rewards. Its cultural engineering produced “T5 people”—workers who wore the title with pride and collaborated across boundaries. Contractual innovation, shared quality benchmarks, and psychological safety turned diversity into unity.

Identity and Purpose

Purposeful identity transforms behavior. Posters declared “We’re making history,” creating emotional commitment. Practical levers included shared standards, milestone bonuses, and superior facilities that showed respect. These collective rituals build trust and make individuals act for collective success rather than narrow self-interest.

Building Unified Teams Anywhere

You may not inherit perfect crews, but you can create them: invest in onboarding, use collaborative contracts, standardize interfaces, and ensure open communication channels. Compared with loose creative collectives like Hendrix’s Electric Lady Studios—successful but fragile—the disciplined cooperation of Terminal 5 is the safer template for complex systems.

A project succeeds when everyone feels ownership and safety to speak up. Flyvbjerg’s message: build one team, not many contractors; one culture, not competing tribes. It is unity that makes execution fast and resilient.


Learning from Denmark’s Wind Revolution

Denmark’s transformation into a wind-power superpower shows how Flyvbjerg’s principles create national-scale success. Ørsted’s pivot from fossil fuels to renewables illustrates modular growth, industrial learning, and the strategic clustering that makes repetition compound rapidly.

From Garage to Global Scale

Starting in 1970s garages, Danish engineers refined turbines from small experiments. By 2009, Ørsted’s CEO Anders Eldrup launched an 85/15 plan to reverse the company’s fossil-to-renewable ratio. Through modular turbine design and industrial cluster formation, Denmark cut offshore wind costs by 60% within four years—three years ahead of schedule.

Modularity and Clustering

Denmark’s “Lego” was the turbine: foundation, tower, nacelle, and blades—all standardized for factory assembly. Concentrating expertise and suppliers in Jutland created economies of learning and scale. Each additional project refined the next, converting trial into frozen experience and feeding exponential progress.

Global Lessons

Other sectors—from Tesla’s Gigafactories to solar farms—use similar scaling through repetition and control. Compare this to nuclear or mega-dams—each a risky one-off with negative learning curves. Denmark demonstrates how modular, industrialized, and clustered strategies shrink tails, allowing rapid expansion at manageable risk.

The Danish case is both blueprint and warning: the world can achieve net-zero only through modular, repeatable, data-driven scaling. Experiment small, replicate fast, and industrialize relentlessly.


The Climate Imperative

Climate change puts Flyvbjerg’s lessons into high-stakes context. The world must build faster and better than ever, or fail collectively. The International Energy Agency’s roadmap demands wind and solar expansion on an eleven- and twentyfold scale within decades. The challenge: our past project performance is catastrophically inadequate for this tempo.

Speed and Scale as Survival

Delivering thousands of thin-tailed renewable projects demands modular design, factory assembly, and repeatable processes. Every delay in a megaproject—like stalled high-speed rails or nuclear reactors—burns time the planet can’t afford. A mere 5% improvement in global delivery efficiency could release hundreds of billions annually for climate investment.

Building for Net-Zero

Flyvbjerg connects performance discipline with moral urgency. Projects that deliver late squander precious carbon budgets. The same heuristics—think slow, act fast; build with Lego; forecast from the outside—now become global imperatives. Modular renewables like wind, solar, and batteries are fast, cheap, and thin-tailed; they are humanity’s best bet for scalable decarbonization.

Doing It Right

By embedding reference-class data in planning, designing for factory replication, and cultivating unified teams, leaders can treat climate infrastructure not as political theatre but industrial engineering. Denmark’s rapid transition shows it’s possible. The rest of the world must apply these practices before the climate window closes.

Flyvbjerg’s final message is both disciplinary and moral: performance is planetary survival. Learn fast, build modularly, deliver reliably. Every project now counts.

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